For International Shipments, UPS will often act as a Customs Broker to make the shipment process more efficient and convenient for the recipient. UPS charges a Brokerage Fee for this service. A number of UPS International Shipping Services include the Brokerage Fee in the cost. If you use a shipping service that does not include the Brokerage Fee, you must pay it separately. Failure to pay the fee will result in an adjustment charge on your invoice.
Check your Adjustment Report to see if you were charged a Brokerage Fee.
These services include the Brokerage Fee in the label cost:
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UPS Worldwide Saver®
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UPS Worldwide Expedited®
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UPS Worldwide Express®
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UPS Worldwide Express Plus®
UPS Standard®
UPS Standard® does not include the Brokerage Fee in the label cost. You become responsible for paying the fee.