Error: A shipping carrier error occurred: Missing or invalid shipper name

If you receive this error when attempting to purchase a label, this typically means that the Company field on the Ship From address has been left blank.

Some carriers, such as UPS, require a company name in the Ship From address. Check that the Company field for your Ship From Location has a value and enter one if it does not. If there is no company associated with the address, you can re-enter the Recipient's name and try to purchase the label again.