You may wish to insure your shipments to help protect them should your shipments ever get lost or damaged en route to your customers. While most carriers include some amount of default coverage for lost/damaged packages, you may want additional insurance for packages that contain higher-value items. ParcelGuard™ is PayPal Shipping Center's official shipment insurance partner for US-based accounts. It offers an easy, affordable way to protect your shipments from loss or damage, saving you up to 67% over traditional carrier insurance.
You can add ParcelGuard to shipments no matter which carrier and service you have selected. Fees for ParcelGuard insurance are pulled from your PayPal Shipping Center Balance.
You can add insurance to your shipments in PayPal directly from the Activity page or the Configure a Label sidebar.
Activity Page
To add ParcelGuard to a shipment:
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Log in to your PayPal account.
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Click Activity > All Transactions at the top of the page.
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Select the order you'd like to insure.
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Enter the value of your shipment in the ParcelGuard Insured Value field, then click the Calculate Rates button. The shipping service rate will be updated to include the cost of the additional insurance.
The insurance cost will appear in the Shipping Summary when you purchase the label.
Configure a Label Sidebar
To add ParcelGuard to a shipment:
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Log in to your PayPal account.
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Select the order you want to insure on the Ready to Ship tab to open an order in the sidebar.
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Toggle on Insurance.
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Select ParcelGuard from the Insurance dropdown.
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Enter your shipment’s value in the ParcelGuard Insured Value field.
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Click Calculate Rates.
The shipping service rate will be updated to include the cost of the additional insurance.
ParcelGuard covers the entire value of a domestic or international shipment up to $10,000.
Instead of relying on additional carrier coverage, you can ship with peace of mind, knowing that ParcelGuard protects your shipment in its entirety against loss or damage during transit.
The cost of coverage is calculated based on the amount entered in the ParcelGuard Insured Value field when you configure your shipment in PayPal.
Per ParcelGuard’s terms and conditions, coverage rates depend on the carrier and service you choose for your shipment and whether the shipment is domestic or international.
|
Carrier Service |
Cost per $100 of Coverage |
|---|---|
|
USPS Domestic |
$1.09 |
|
USPS International |
$1.39 |
|
Non-USPS Domestic |
$0.99 |
|
Non-USPS International |
$1.39 |
When you insure a package with ParcelGuard, the insurance fee is included in the shipping cost you pay when your label is printed. ParcelGuard also features a streamlined online claims process. In the event of a lost or damaged shipment, filing a claim is now completely online. Submit your claim with one click.
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Certain types of goods–including perishables, cash, documents, televisions or monitors, and cigarettes or tobacco–cannot be insured by ParcelGuard. See ParcelGuard's terms and conditions for a full list of goods that cannot be covered.
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High-value items–including laptops, tablets, cell phones, and jewelry valued at $500 or more–must be shipped with a Signature Confirmation service to be insured by ParcelGuard.
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ParcelGuard cannot insure shipments to all international destinations. See ParcelGuard's terms and conditions for a full list of unsupported countries.