Error: Name must be a trimmed string

This error may occur if there is a space before the beginning of a Name in your Ship From address or Ship To address. For example, "Name: PayPal" instead of "Name:PayPal" without a space may cause this error.

To resolve this error:

  • Remove any extra spaces before the beginning of the Name in your Ship From and Ship To addresses.

  • Verify that the Name fields in your Ship From and Ship To addresses contain both a First and Last Name. If not, list a full name in the Name field.

  • Check that there are at least 2 characters in the first and last name for the Recipient. If there is not, update the Recipient name to include both a first and last name, each with at least 2 characters.

If the recipient does include both a first and last name, please contact PayPal support for further assistance.