The PayPal Shipping Center allows you to create UPS labels for domestic and international shipments. UPS is added to your account at no extra cost when you first sign up for the PayPal Shipping Center, so no additional action is needed.
Enjoy guaranteed delivery within one to five business days and save up to 77% on eligible shipments when you ship UPS® Ground. Be sure to always enter both the weight and dimensions for your UPS® Ground shipments, as dimensional rate discounts will automatically be applied to eligible shipments.
PayPal Shipping Center does not support Dangerous Goods Shipments
The PayPal Shipping Center platform does not support hazardous material or dangerous goods shipments. This shipment restriction applies to all carrier services in PayPal, including DHL, UPS, and USPS domestic services and ground services.
Available UPS Domestic services:
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UPS® Ground
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UPS® Ground Saver (see below for more details)
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UPS Next Day Air®
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UPS Next Day Air Saver®
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UPS Next Day Air® Early
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UPS 2nd Day Air®
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UPS 2nd Day Air AM®
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UPS 3 Day Select®
Available UPS International services:
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UPS Standard®
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UPS Worldwide Express®
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UPS Worldwide Saver®
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UPS Worldwide Expedited®
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UPS Worldwide Express Plus®
Available UPS package types:
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Custom Package
Available Confirmation types:
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No Confirmation
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Signature
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Adult Signature
UPS® Ground Saver is an economy, commercial or residential, ground delivery service available for accounts shipping from the US. It is designed for lightweight, non-time-sensitive packages. UPS® Ground Saver offers a clear savings advantage to help you manage shipping costs and offer your customers a positive delivery experience.
Exclusive to UPS® from PayPal Shipping Center
UPS® Ground Saver is only available for UPS from PayPal Shipping Center. It is not available with your own UPS account.
Accept the new Terms & Conditions for UPS from PayPal Shipping Center to make this service available in your account if it isn't already.
UPS Ground Saver Features
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Delivers Monday - Sunday
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No surcharges for residential delivery
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Door-to-Door tracking
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Competitive delivery times (estimates appear in PayPal Shipping Center when configuring shipments)
Shipping Requirements
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Weight: Packages up to 70 lbs actual weight or up to 10lbs
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Size limitations:
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Packages must be at least 4" high, 6" long, and 0.75" wide
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Combined length + girth dimensions cannot exceed 130 inches; no one dimension can exceed 60 inches
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Domestic Shipments to the 48 contiguous States
Shipping Considerations
UPS® Ground Saver no longer transfers to USPS
UPS® Ground Saver shipments now stay with UPS for the duration of their transit. They do not pass through the USPS. UPS® Ground Saver service is no longer available for shipping to PO Boxes, military addresses, and US territories.
Do not drop off UPS® Ground Saver shipments at a USPS location. These packages will not be scanned and they may be destroyed.
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UPS Ground Saver service can only be used within the US. It is not available to shippers in other countries.
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UPS® Ground Saver shipments are not eligible for signature confirmation or UPS Guaranteed Service Refunds.
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Shipments cannot be rerouted.
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Surcharges may apply.
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Non-Standard Cube Charge: Any package with L x W x H measuring more than 3456 cubic inches)
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Non-Standard Length Charge: Any package where the longest side measures more than 22 inches while not exceeding 30 inches
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Non-Standard Extra Length Charge: Any package where the longest side measures more than 30 inches while not exceeding 48 inches
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Shipments covered up to $100 declared value. However, this coverage only applies to the shipment as long as it is in UPS custody.
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UPS may inspect the package. If damaged, they will not send it, but will instead return it to the sender.
ParcelGuard Insurance Recommended!
PayPal Shipping Center allows you to add shipment insurance with ParcelGuard if you need to insure packages beyond the default coverage or ensure the package is covered no matter which carrier delivers it. Additionally, you can initiate the claims process directly in PayPal Shipping Center.
UPS reserves the right to update service details and restrictions at any time.
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The Ship To address can have a maximum of 35 characters between Address lines 1 and 2.
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Package size and weight limits:
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Max weight: 150 lb
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Max length: 108 in
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Max dimensions: 165 in for length and girth combined. Girth is calculated as (2 x width) + (2 x height).
Packages exceeding these limits may have an Over Maximum Limits surcharge applied by UPS. Learn more about UPS Shipping Charge Corrections.
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UPS applies a Large Package Surcharge to each package with a length + girth that is between 300 cm/118.11 in and 400 cm/157.48 in. Large packages are also subject to a minimum billable weight of 88.18 lb.
Additional Handling charges are not added when the Large Package Surcharge is applied.
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Saturday Delivery is not supported within the PayPal by ShipStation Shipping Center.
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UPS does not ship to domestic or international P.O. Boxes.
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There are restrictions for mailing prohibited and hazardous materials, including cigarettes, smokeless tobacco, and alcohol. For more details, see UPS's List of Prohibited and Restricted Items for Shipping.
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UPS provides maximum liability coverage called "Declared Value" for shipments up to $100 in value. To add Declared Value liability coverage, enter the value of your shipment in the Insured Value field when you create a label (up to $100).
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The following confirmation types are available for UPS shipments:
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Delivery (tracking): Free for all domestic shipments.
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Signature: Available for an additional fee from UPS.
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Adult Signature: Recipient must be of legal adult age in the destination country. Available for an additional fee from UPS.
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International shipments: Customs information will be electronically submitted for UPS international shipments. You do not need to print additional copies of your customs form or commercial invoice.
You must ship your UPS international shipments within 14 days of the label creation date to reduce the chances of your shipment being held at customs.
Learn more about creating international shipments in the PayPal Shipping Center.
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If your UPS shipment is insured for over $1,000, the PayPal Shipping Center will generate a High-Value Package Document titled "UPS Control Log" for insurance coverage up to $50,000.
You must print two copies of the High-Value Package Document. Include one copy with your package.
The second copy must be signed by a UPS employee and returned to you. The signed document is your proof that UPS has accepted the package(s) and will be required to submit an insurance claim.
If the High-Value Package Document is dropped off at a UPS Access Point™ and not signed by a UPS employee, the maximum coverage is $1,000.
File a USPS Claim
To file a claim for a domestic shipment, you must contact USPS directly and file a claims report. The PayPal Shipping Support team cannot assist with claims for USPS domestic shipments.
UPS in the PayPal Shipping Center provides maximum liability coverage for shipments up to $100 in value.
UPS claims must be filed within 60 days of delivery or estimated delivery.
You can file a claim for UPS shipments through our Help Center. Make sure you are logged into the Help Center, then review the article on how to File a Claim for UPS Shipments.
If you wish to dispute an adjustment for a UPS from PayPal Shipping label purchased in the PayPal Shipping Center, fill out our form: UPS From PayPal Shipping Adjustment Dispute.
Once you have submitted the form, a representative will reach out to you about the dispute.