UPS in PayPal Shipping Center

The PayPal Shipping Center allows you to create UPS labels for domestic and international shipments. UPS is added to your account at no extra cost when you first sign up for the PayPal Shipping Center, so no additional action is needed.

Enjoy guaranteed delivery within one to five business days and save up to 78% on eligible shipments when you ship UPS® Ground. Be sure to always enter both the weight and dimensions for your UPS® Ground shipments, as dimensional rate discounts will automatically be applied to eligible shipments.

UPS Services

Available UPS Domestic services:

  • UPS® Ground

  • UPS® Ground Saver (see below for more details)

  • UPS Next Day Air®

  • UPS Next Day Air Saver®

  • UPS Next Day Air® Early

  • UPS 2nd Day Air®

  • UPS 2nd Day Air AM®

  • UPS 3 Day Select®

Available UPS International services:

  • UPS Standard®

  • UPS Worldwide Express®

  • UPS Worldwide Saver®

  • UPS Worldwide Expedited®

  • UPS Worldwide Express Plus®

Available UPS package types:

  • Custom Package

Available Confirmation types:

  • No Confirmation

  • Signature

  • Adult Signature

UPS® Ground Saver

UPS® Ground Saver is an economy, residential, ground delivery service designed for lightweight, non-time-sensitive packages. UPS® Ground Saver offers a clear savings advantage to help you manage shipping costs and offer your customers a positive delivery experience.

Exclusive to UPS® from ShipStation

UPS® Ground Saver is only available for UPS from ShipStation. It is not available with your own UPS account.

Accept the new Terms & Conditions for UPS from PayPal Shipping Center to make this service available in your account if it isn't already.

UPS Ground Saver Features

  • Delivers Monday - Sunday

  • Ships to residential destinations with no residential or fuel surcharges

  • Door-to-Door tracking

  • Competitive delivery times (estimates appear in PayPal Shipping Center when configuring shipments)

  • UPS® Ground Saver shipments move through the UPS network and will be delivered by UPS or, in some cases, will be handed off to the local Post Office for final delivery by the USPS.

  • Ship to PO Boxes, military addresses, and US territories (since USPS can handle last-mile delivery).

Shipping Requirements

  • Weight: Packages up to 70 lbs actual weight or up to 10lbs

  • Size limitations:

    • Packages must be at least 4" high, 6" long, and 0.75" wide

    • Combined length + girth dimensions cannot exceed 130 inches; no one dimension can exceed 60 inches

  • Domestic Shipments to the 48 contiguous States and residential addresses only

Shipping Considerations

  • UPS® Ground Saver shipments are not eligible for signature confirmation or UPS Guaranteed Service Refunds.

  • Shipments cannot be rerouted.

  • Surcharges may apply.

    • Non-Standard Cube Charge: Any package with L x W x H measuring more than 3456 cubic inches)

    • Non-Standard Length Charge: Any package where the longest side measures more than 22 inches while not exceeding 30 inches

    • Non-Standard Extra Length Charge: Any package where the longest side measures more than 30 inches while not exceeding 48 inches

  • Shipments covered up to $100 declared value. However, this coverage only applies to the shipment as long as it is in UPS custody. If UPS hands the shipment to USPS for last-mile delivery, the coverage no longer applies.

    UPS will inspect the package prior to USPS handoff. If damaged, they will not hand if off, but will instead return to the sender.

ParcelGuard Insurance Recommended!

PayPal Shipping Center allows you to add shipment insurance with ParcelGuard if you need to insure packages beyond the default coverage or ensure the package is covered no matter which carrier delivers it. Additionally, the ParcelGuard claims process doesn't change and can be initiated directly in PayPal Shipping Center.

UPS reserves the right to update service details and restrictions at any time.

Additional Information about UPS with PayPal

  • The Ship To address can have a maximum of 35 characters between Address lines 1 and 2.

  • Package size and weight limits:

    • Max weight: 150 lb

    • Max length: 108 in

    • Max dimensions: 165 in for length and girth combined. Girth is calculated as (2 x width) + (2 x height).

    Packages exceeding these limits may have an Over Maximum Limits surcharge applied by UPS. Learn more about UPS Shipping Charge Corrections.

  • UPS applies a Large Package Surcharge to each package with a length + girth that is between 300 cm/118.11 in and 400 cm/157.48 in. Large packages are also subject to a minimum billable weight of 88.18 lb.

    Additional Handling charges are not added when the Large Package Surcharge is applied.

  • Saturday Delivery is not supported within the PayPal by ShipStation Shipping Center.

  • UPS does not ship to domestic or international P.O. Boxes.

  • There are restrictions for mailing prohibited and hazardous materials, including cigarettes, smokeless tobacco, and alcohol. For more details, see UPS's List of Prohibited and Restricted Items for Shipping.

  • UPS provides maximum liability coverage called "Declared Value" for shipments up to $100 in value. To add Declared Value liability coverage, enter the value of your shipment in the Insured Value field when you create a label (up to $100).

  • The following confirmation types are available for UPS shipments:

    • Delivery (tracking): Free for all domestic shipments.

    • Signature: Available for an additional fee from UPS.

    • Adult Signature: Recipient must be of legal adult age in the destination country. Available for an additional fee from UPS.

  • International shipments: Customs information will be electronically submitted for UPS international shipments. You do not need to print additional copies of your customs form or commercial invoice.

    You must ship your UPS international shipments within 14 days of the label creation date to reduce the chances of your shipment being held at customs.

    Learn more about creating international shipments in the PayPal Shipping Center.

  • If your UPS shipment is insured for over $1,000, the PayPal Shipping Center will generate a High-Value Package Document titled "UPS Control Log" for insurance coverage up to $50,000.

    You must print two copies of the High-Value Package Document. Include one copy with your package.

    The second copy must be signed by a UPS employee and returned to you. The signed document is your proof that UPS has accepted the package(s) and will be required to submit an insurance claim.

    If the High-Value Package Document is dropped off at a UPS Access Point™ and not signed by a UPS employee, the maximum coverage is $1,000.

File a UPS Claim

UPS in the PayPal Shipping Center provides maximum liability coverage for shipments up to $100 in value.

You can file a claim for UPS shipments through our Help Center. Make sure you are logged into the Help Center, then review the article on how to File a Claim for UPS Shipments.

Disputing UPS from PayPal Shipping Adjustments

If you wish to dispute an adjustment for a UPS from PayPal Shipping label purchased in the PayPal Shipping Center, fill out our form: UPS From PayPal Shipping Adjustment Dispute.

Once you have submitted the form, a representative will reach out to you about the dispute.